Area

Our goal is to deliver value to our clients by providing tax reclaim and relief at source services for their investments. We are a team composed of people with diverse backgrounds in areas such as taxes, finance, teaching, law, and the arts. We collaborate closely with another team based in Denmark, enhancing our connections with highly experienced experts.

In Tax Services, we aim for balanced and robust operations by ensuring:

• Our employees and managers are both experienced and curious.
• Our processes are standardized and continuously optimized.
• Our decisions are data-driven and aligned with our governance.
• Our cooperation is seamless, both within Tax Services and with colleagues across Danske Bank.

While daily operations include some routine and repeatable tasks, there remains ample opportunity to acquire skills and knowledge applicable to other areas of finance.

Depending on your experience and knowledge, we may offer you a different seniority for the role.

Mission

• Take responsibility for various administrative tasks
• Manage the filing of tax reclaims and the setup of clients for relief at source
• Ensure documentation details are accurate and comply with required standards
• Conduct controls to guarantee correct procedures, identify and escalate errors promptly, and learn from them
• Add, maintain, and update information in the systems
• Provide reports of open reclaims upon clients’ requests
• Communicate with small, medium, large, and institutional clients, as well as advisers, to obtain the necessary documentation
• Regularly engage and communicate with Nordic and other EU tax authorities to resolve issues related to clients’ documentation

Skills

• Experience in banking operations, preferably in the withholding tax area
• Experience in managing complex processes and changes
• Curious nature and a willingness to seek answers to arising questions
• Team-oriented collaborator with the ability to communicate efficiently with diverse stakeholders
• Capability to handle routine tasks
• Upper-Intermediate English language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1640 EUR to 2460 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery Specialist.

Gintare I. Garunkstyte