Service Delivery Officer in Foreign Exchange and Money Market Team (Night shift, part-time, temporary position)
Area
Do you see yourself working with Foreign Exchange Trades in close collaboration with dealers and large global institutions? Are you passionate about financial instruments and want to develop your career in this field? A Great opportunity has arisen to join Foreign Exchange and Money Market team and start your journey in dynamic FX environment that creates great opportunities for personal, product and market knowledge development!
You will be part of experienced Foreign Exchange and Money Market team and you will be responsible for various back-office services, such as data entry, data validation and customer support. Your job will be mainly computer-related back-office tasks of simple-to-medium complexity, with some client-facing tasks. You will be working in a team of about 16 employees. You will cooperate with two other colleagues in the night shift between 10 p.m. and 6 a.m. on workdays (Sunday/Monday-Thursday/Friday).
Depending on your skills, knowledge, and experience, you may be offered different seniority in the role. Please note that this position is temporary and part time.
Mission
- Monitor Foreign Exchange (FX) / Continuous Linked Settlement (CLS) transactions
- Approve and enter trades, ensure successful matching
- Regularly communicate with different stakeholders within the bank as well as external parties via phone and email
- Investigate, analyze and solve arising problems
- Maintain and improve quality in daily tasks so that the client receives the best possible service
Skills
- Ability to work during the night is necessary
- Excellent analytical skills, high level of accuracy and attention to details
- Ability to prioritize effectively, make decisions solely in a fast-changing environment without compromising quality
- Interest or experience in FX, money markets, finance and economics
- Customer focus, ability to learn quickly
- Ability to process large volumes of tasks and data
- Upper-intermediate English skills, both written and spoken
We offer:
We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).
Your title in job contract will be Officer – Service Delivery.
