Specialist in Cash Management Services
Area
Are you ready to contribute to delivering the best customer experience for Danske Bank’s largest corporate customers? Do you want to gain insights into the services used by corporate clients and learn how they are managed? We offer an opportunity to join our team and assist our customers in efficiently using our cash management services.
As part of our team, you’ll handle tasks related to cash management products, including implementation, investigation, data analysis, overviews, and collaboration with different colleagues within the bank. You will have the opportunity to work on some of the biggest banking projects, improve processes, explore automation solutions, challenge existing procedures, and continually develop your skills.
Join us and be part of a team that values innovation and professional growth!
Depending on your experience and knowledge, we may offer you different seniority of the role.
Mission
- Deliver service related to cash management products for corporate customers across seven markets
- Address and resolve issues and daily ad-hoc requests to ensure a good customer experience
- Collaborate with advisory and cash management teams, provide consultations and optimise solutions for customers
- Ensure high-quality process delivery and continuously seek opportunities to improve or automate them according to Lean principles
- Be part of different bank projects and initiatives related to cash management products
Skills
- Experience in an operational or administrative role (banking experience would be advantageous)
- Attention to detail
- Great communication and collaboration skills
- Ability to see the bigger picture and “connect the dots”
- Good time management skills
- Upper-intermediate English language skills
We offer:
We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1640 EUR to 2460 EUR gross EUR/monthly).
Your title in job contract will be Officer - Service Delivery Specialist.