Area

Would you like to be part of an exciting agile work environment where empowerment is key to how we operate? Are you interested in delivering high-quality IT solutions? Are you thorough and methodical? Do you have extensive knowledge of banking? If you answered ‘yes’ to these questions, you could be the candidate we are looking for.

We are currently offering an opportunity to join a dynamic Tribe within Danske Bank, where we welcome customers and provide product orchestration services to customer journey tribes. Our vision is to transform how we welcome customers and revolutionize product ordering—contributing to Danske Bank’s further digitalization. We develop IT solutions to support our customers across all customer journeys by delivering quick, transparent, and actionable ordering of banking products. We aim to deliver first-class solutions to Danske Bank’s customers.

Danske Bank’s cultural commitments are to team up, be open, and own it. Hence, empowerment and trust are at the core of how we work, and it impacts how we practice growth and career development. We aim for a flat hierarchy, an informal tone, and to empower individuals to make decisions. You will have the autonomy to shape your workday and, either independently or with your team, determine the most effective ways to deliver tasks.

Your closest colleagues will be a Product Owner, Solution Architect, Business Analysts, Process Partners, and a team of Software Engineers. We are based in Copenhagen, Vilnius, and Bangalore.

*Depending on your experience and knowledge, we may offer you different seniority levels within the role.

Mission

• Document and drive initiatives within end-to-end process optimizations, analysis, automation, explore business needs, and address problems
• Take an active role in enhancing customer interactions and experiences, streamlining processes from start to finish, optimizing operations through Lean methodologies, managing transformative changes, and overseeing project management practices within the PMO
• Collaborate with relative stakeholders across squads to ensure business needs are accurately developed and implemented
• Support stakeholders, users, and tech colleagues with quality assurance and testing

Skills

• At least 3 years leading and transforming process optimization agenda, using your process-optimization toolbox actively with a proven track record
• Knowledge of BPMN notation
• Green/Black belt certification in Lean & Six Sigma or certified Lean Manager is a significant benefit
• Advanced communication and facilitation skills alongside a data and process-oriented approach
• Ability to influence without official authority and a curiosity about engaging in a large complex organization
• Previous experience delivering training or providing mentoring/coaching on Lean and Process improvement methods is beneficial
• Advanced English language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 3440 EUR to 5160 EUR gross EUR/monthly).

Your title in job contract will be Analyst-Business, Senior.