Area

Can you imagine yourself being a key person delivering payments-related solutions for corporate and private customers in all Danske Bank branches?

If yes, you have the opportunity to make it happen by joining Danske Bank Lithuania, where we deliver world-class financial solutions to customers.

From an out-tasking model approach, our department evolved into a set of competence centers with end-to-end process ownership, a business mandate, and a direct impact on the customer experience. There you will be a part of a key strategic hub responsible for a broad range of banking operations, professional services, business support functions, and front-end product development.

We are 16 members team located in the newest and most modern Meadow building in Danske Campus, Vilnius. Our focus is both achieving great results and excellent customer experience and creating great atmosphere based on values and openness within the team.

Danske Bank supports a high degree of workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

Depending on your experience and knowledge, we may offer you a different seniority of the role.

Mission

• Handle various payments requests
• Deal with requests received from Scandinavian colleagues
• Take responsibility to maintain high-quality services for our customers
• Investigate unusual situations related to payments
• Handle daily communication with our stakeholders
• Elaborate on process improvement (lean, robotics, automatization)
• Manage workflow according to established deadlines

Skills

• Previous experience working with operations or administrative tasks (would be beneficial)
• Strong focus on teamwork
• Intermediate English skills
• Focus on high quality and accuracy
• Customer focus with a “can-do” mindset

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery.

Pijus Jurgelevičius