Area

Do you know what happens when a big company becomes a customer of the bank? Do you know how e-banking works from the company’s perspective? Join us and find these answers and more!

You will have an exciting opportunity to be part of a team that provides services in Everyday Banking Corporate, such as account opening/closure procedures, implementing orders for various banking products, and ensuring smooth online banking — specifically, District features set-up for the Danish market.

We are looking for a colleague who would be focused on efficiency and team goals, seeks to provide high-quality services to our corporate customers, and is engaged in Lean culture.

This will be a temporary job contract for 1 year.

Mission

• Ensure the delivery of Everyday Banking Corporate day-to-day services to Danish business and VIP customers
• Solve issues and daily ad-hoc requests to ensure the best possible customer experience
• Maintain close collaboration with Danish advisers’ teams and stakeholders to optimize solutions for our customers
• Ensure the best quality of processes and constantly look for solutions to improve or automate them (automation, Lean, etc.)
• Participate in various initiatives and projects

Skills

• Experience in an operational or administrative role (would be a beneficial aspect)
• Critical mindset and detail orientation
• Focus on high quality and accuracy
• High collaboration and communication skills
• Proactive learner and process challenger
• Upper-Intermediate English language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery.

Tomas Viliūnas