Area

We are looking for a new colleague to join our enthusiastic and expanding Vendor Management team, currently consisting of 15+ people in Denmark and Lithuania.

In close collaboration with internal stakeholders, the team strives to provide excellent vendor performance. Danske Bank’s customers rely on available online and digital solutions 24/7 and external vendors are part of the ecosystem providing these solutions. That is why our team plays an important role in achieving the bank’s business goals and supporting the customer experience by ensuring optimum value from our contracts.

You will be managing critical contracts with external vendors by building relationships, optimizing the value of contracts and tracking vendors’ performance.

Your contribution will be of high importance as you ensure the vendors continuously deliver on their contractual obligations, stay compliant with relevant regulations, and mitigate any risks from their services while aligning with the contract owners’ expectations.

*Please note that this position is temporary to cover a person on maternity leave.

Mission

• Be responsible for a portfolio of IT vendors and contracts after contract signature
• Build, facilitate and govern the relationship with the vendors’ representatives and the internal contract owner
• Continuously track, monitor and follow up on the obligations and rights in the agreements towards the vendor
• Be responsible for engaging with relevant internal subject matter experts from legal, finance and risk and engaging with the vendor to agree on and monitor remediation actions (in case of deviation from what is agreed)
• Be responsible for running a structured governance setup with the relevant meetings on both operational, tactical and strategic levels collaborating with the relevant internal stakeholders and the vendor
• Work closely with procurement and legal in contract negotiations ensuring all appropriate terms for the appropriate monitoring and governance of the contract after signature
• Ensure the organizational implementation of agreements after signature through continuous communication to all relevant stakeholders
• Be responsible for the documentation of contractual issues and governance related material

Skills

• 3 +years of work experience with contract management or related experience, for instance, in a sourcing, procurement or a service delivery function
• Experience maintaining professional relationships and commercial engagements and ability to adapt your communication across cultures
• Previous experience with contracts, preferably outsourced services and/or software
• Experience working either in a (larger) customer organization or at the vendor side
• Proactive mindset with the ability to take ownership and ensure the optimal value out of the contracts
• Detail-oriented and focused on quality and long-term solutions approach with profound analytical skills
• Experience with risk management or compliance monitoring measures (will be considered as a bonus)
• Upper Intermediate English skills, both written and spoken

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 3120 EUR to 4680 EUR gross EUR/monthly).

Your title in job contract will be Category Specialist.

Simona Rasimaviciene