Operations Manager
Task information:
The Operations Manager is responsible for the Planning, Development, and implementation of all branch-relevant business processes at ContiTrade EMEA. The Operations Manager is also the Business Product Owner for ERP and CRM System of ContiTrade.
Your full responsibilities will be:
- Business Product Ownership for the Enterprise Resource Planning (ERP) system of ContiTrade EMEA, including:
- Demand management: gathering, analyzing, verifying, prioritizing, and validating needs and requirements.
- Planning and execution of future releases.
- Consultation on further development needs.
- Monitoring and reporting the development status of the system.
- Business Product Ownership for Microsoft Azure DevOps used in ContiTrade EMEA HQ, including:
- Development and implementation of usage concept.
- Usage enhancements.
- Operational support of users.
- Alignment on technical aspects with technical product owner.
- Consultation of market organizations to understand their training requirements for the ERP System.
- Onboarding and enabling of Local Key Users for execution.
- Building a network of Local Key Users to share best practices.
- Leading and execution of Projects with a focus on Operations.
- Participation in various project teams representing ContiTrade Operations.
Your shared responsibilities will be:
- Analysis and documentation of existing processes and derivation of future processes for Branch Operations.
- Roll out of new or defined standard processes for Branch Operations, including:
- Fit gap analysis per company.
- Evaluation of supporting applications.
- Training of new or defined standard processes for Branch Operations.
- Best Practice exchange among ContiTrade companies regarding Branch Operations.
- Monitoring and analyzing key performance indicators to identify bottlenecks and develop solutions for optimizing operational performance.
- Identifying and implementing measures to mitigate operational risks.
- Creating reports, presentations, and analyses for management to provide updates on the status of Operations and ERP activities.
- Development and implementation of Operations strategy for continuous improvement of business processes in Branches.
Requirements:
- University degree in Business Administration, or any Engineering discipline.
- Professional experience (3 years).
- Cross-functional experience in different functional areas.
- Lean implementation experience
- International project management experience
- Project Leadership experience
- Proficiency in business process management
- Collaboration and Communication skills
- Fluent in English.
Contacts
Contact person:
LAURYNAS LENČIAUSKAS
Phone:
E-mail:
Address:
K. Donelaičio str.62-320, BLC Business Centre, Kaunas, Lithuania
Confidentiality guaranteed. Only selected candidates will be informed.