Head of Customer Success Department

Alliance for Recruitment Vilnius
Dalintis
1.356
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Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries. You might have seen Interactio in top world's conferences, disrupting event industry with real-time audio broadcasting solution for simultaneous interpretation, overflow audiences, poster sessions, and more. Up to now, Interactio were used at 11K+ events worldwide. Some of Interactio happy clients: European Institutions, Mary Kay, Microsoft, Google, Mastercard, Lush, TEDX, Brian Tracy, Tony Robins, Jordan Belford, etc.

Visi įmonės darbo pasiūlymai (70)

Area of competence:

Customer services

Task information:

  • Make sure our events have 100% success rate and positive churn;
  • Manage teams of the technical and non-technical support, customer onboarding;
  • Scale operations, perform analytics, improve processes.

Requirements:

  • Previous client-focused team scaling experience (10x at least);
  • Previous track record improving/creating processes;
  • Analytical thinking;
  • Positive attitude, ability to work under stress (live events market);
  • Be Tech savvy.

Company offers:

  • Super generous bonus system;
  • Exciting fast-paced global environment (hey, we are shifting the global market!);
  • The most interesting client list you can get!;
  • Reasonable compensation package;
  • Potential to earn options in the company;
  • Besides office in Vilnius old town (as soon as a pandemic is over), option to stay in companies workspace and living space in Klaipeda (spend your summers there if you want!);
  • An awesome international team to work with and the chance to bring exciting technologies to the market.
Salary offered:from 2.975 €/month (gross)
Announced:2020.05.12
Valid till:2020.06.04
Contact person:Monika Ruškytė
Phone:+370 602 09 022
E-mail:
Address:Mėnulio st. 7
30sek
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Confidentiality guaranteed. Only selected candidates will be informed.

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Jums gali būti įdomu: 12
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