Billing Agent

Revel Systems, UAB Vilnius
Dalintis
4.205
Įsiminti skelbimąSiųsti CV

Revel Systems powers the ambitions of restaurants and retailers with a robust cloudbased point of sale (POS) and business management system. Improving day-to-day operations and fuelling merchant growth, Revel’s streamlined ecosystem helps customers seize their future by pairing an intuitive POS with powerful management tools on a single platform. Founded in 2010 with major offices in Atlanta, Vilnius, and San Francisco, Revel is a leading member of the Apple Enterprise Mobility Program.

By applying for a job position and submitting your personal data, you confirm that you have read and accept Revel Systems’ Applicant Privacy Notice:

https://cdn.revelsystems.com/wp-content/uploads/2020/01/13162216/Applicant-Privacy-Notice-Revel-Systems.pdf

Visi įmonės darbo pasiūlymai (4)

Area of competence:

Customer services, Finance, accounting, audit

Task information:

  • Answer incoming calls and tickets related to billing/payments
  • Update payment info and customer info per client request
  • Take CC, ACH, GoCardless payment
  • Monitor customer account details for non-payment
  • Work closely with functional management, Sales, and Operations to identify and resolve billing issues
  • Provide document requests by clients and internal departments (open invoices, credit memos, contracts, refund receipts, etc.)

Requirements:

  • Customer service/contact centre experience
  • Billing or accounts receivable experience is a plus
  • Fluent written/spoken English is a must
  • Intermediate Excel skills
  • Ability to work late evening/night shifts (5 pm - 01:30 am or 7:30 pm - 4 am)
  • Strong communication skills
  • Attention to detail, analytical skills, ability to multitask
  • Experience with NetSuite and/or Salesforce is preferred
  • Experience managing high volume of data, customers, transactions is a plus

Company offers:

  • We are a product company: we influence product development decisions and create tools for driving foodservice businesses to success
  • We love what we do: amazing colleagues and friendly team vibe
  • We care about technology and quality: our tech initiatives are bottom-up
  • We care about you: employee health insurance, accident insurance, referral bonus
  • We take your career seriously: 40% of our employees changed roles in 2019
  • We invest in you: internal training programmes and free Udemy license for training online
  • We recognize our talents: our Best of the Best receive rewards every quarter, next year they are going to California, would you like to join?
  • We have fun: office happy hours, board game nights and company outings

  • Taxi for employees starting or ending shifts within night hours
Salary offered:1.300 €/month (gross)
Announced:2020.09.15
Valid till:2020.10.01
Contact person:Elžbieta Karaliūtė
Phone:+37069481330
E-mail: with subject "Billing Agent"
30sek
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