Area

We’re the Fees and Pricing team, and we ensure our customers in the Nordic countries receive their products and services at the agreed prices. Interested in joining us?

As part of our team, you’ll handle tasks related to fees and pricing, including investigation, data analysis, preparing overviews, and collaborating with different colleagues across the bank. You’ll also get to work on some of the biggest banking projects, improve processes, find automation opportunities, and continuously grow your skills. You’ll have a chance to help us enhance our operations, suggest new ways of doing things, and continuously develop your abilities.

This team handles not only operations but is also constantly working on different bank projects and initiatives. Additionally, we are very active in process improvements.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility; we currently use a hybrid work model, where we work at least 3 days in the office.

*Depending on your experience and knowledge, we may offer you a different seniority level for the role.

Mission

• Ensure service related with fees and pricing delivery for corporate customers from 7 different countries
• Solve issues and daily ad-hoc requests in order to provide the best possible customer experience
• Have a close collaboration with advisor and cash management teams, provide consultations and optimize solutions
• Be part of different bank’s projects and initiatives related with pricing
• Ensure the best quality of processes and constantly look for solutions to improve or automate them (Robotics, Lean, etc.)

Skills

• Experience in an operational or administrative role
• Critical mindset and detailed orientation
• Focus on high quality and accuracy
• Ability to see bigger picture and “connect the dots”
• High communication and collaboration skills
• Good time management skills
• Proactive leaner and process challenger
• Upper – Intermediate English skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1640 EUR to 2460 EUR gross EUR/monthly).

Your title in job contract will be Officer – Service Delivery Specialist.

Ugne Beconiene