Area

This is an excellent opportunity for you to become a part of the Customer Welcoming journey in the global organization.

As a member of our team, you will be responsible for peer review process. You will learn a lot about AML and KYC principles, as matching customer profiles with legal requirements will be a part of your daily tasks. You will work well in this position if you are detail and quality oriented and ready to work with large volumes of information.

With 10 members on board, we are equipped to join forces with you in navigating difficult scenarios. A positive attitude and eagerness to learn are something that we all have in common, and we are hoping that you are like-minded too.

We offer you an opportunity to work from anywhere in Lithuania if you can ensure your regular presence in our office in Vilnius 3-4 times per week.

*Depending on your experience and knowledge, we may offer you different seniority of the role.

Mission

• Check quality of newly onboarded customer profiles to ensure that onboarding has been performed according to AML, KYC and compliance requirements
• Communicate with colleagues from other teams via phone and/or messages, emails providing fast track support and answering queries on rejected cases in English
• Collaborate with various stakeholders in order to improve quality and implement any new changes requirements
• Work on improving and optimizing the process using Lean principles

Skills

• Higher education
• Ability to work in varied environment and stay organised
• Collaborator with a positive attitude and CAN-DO mindset
• Previous job experience in a back office or administrative role
• Upper-Intermediate English communication and customer service skills
• Detail and quality oriented, comfortable working by following a process
• Curious and eager to take part in improvements
• Team player who enjoys working, sharing knowledge, and having fun together

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1480 EUR to 2220 EUR gross EUR/monthly).

Your title in job contract will be Specialist Advisor - AML, Associate.

Rima Raguote