Area

Join our Solution Development team, the primary team behind Danske Bank’s ServiceNow platform, responsible of ITSM, HRSD, CMDB, and various other critical processes. As we expand into new SaaS services such as Xmatters, Noggin, and Cutover, we are looking for an experienced senior platform engineer to join our diverse team of over 25 professionals from Lithuania, Denmark, and India.

As part of our team, you will be the main platform engineer/admin for new to our team products, taking responsibility for the continuous improvement, feature development, and maintenance of services like Xmatters, Noggin, and Cutover. You will collaborate with service managers, business analysts, product owners, and various stakeholders across the organization. This role offers a remarkable opportunity to develop new skills, learn about emerging technologies and practices, create significant value for the bank. Join us and contribute to shaping the future of banking technology.

Mission

• Act as the main platform engineer for new SaaS services, including Xmatters, Noggin, and Cutover
• Collaborate with service managers, business analysts, product owners, and stakeholders from various departments within the organisation
• Oversee the continuous improvement and development of features for the Xmatters, Noggin, and Cutover services
• Develop new skills and learn about emerging technologies and practices relevant to the banking industry
• Maintain documentation for configurations, processes, and procedures related to the platforms to ensure knowledge sharing
• Support users of the platforms to enhance their understanding and usage of the tools

Skills

• Solid experience as a platform engineer or in a related role, specialising in SaaS services
• In-depth understanding of IT service management and related processes
• Experience with SaaS tools like Xmatters, Noggin, or Cutover is highly beneficial
• Ability to collaborate with cross-functional teams, including service managers, business analysts, and product owners
• Self-driven attitude with an eagerness for continuous improvement, innovation, and feature development
• Problem-solving skills and keen attention to detail
• Solid communication and interpersonal abilities
• Upper-Intermediate English skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 4000 EUR to 6000 EUR gross EUR/monthly).

Your title in job contract will be IT Platform Engineer, Senior.

Lukas Bogomolovas