Area

We believe that HR should be Digital-first and meet the expectations of the business and the workforce by enabling the organization to ‘Be Digital’ themselves in the face of continuous disruption. As such, HR is undergoing a profound change. Once viewed as a support function that solely delivered employee services, it is expected that HR will actively contribute to the organization’s wider digital transformation.

People Tribe brings together business and IT professionals into cross-functional squads and enables us to work in a truly agile organization. Each of these squads are self-organized teams that empowers its employees to take their own decisions while working on the end-to-end delivery of products and services.

As a member of the squad, you will work on innovative solutions to complex business problems and drive modernization and cloud transformation initiatives. You will work together with the Modern HR Infrastructure team, which contains .NET developers and a technical chapter lead. The team works in close collaboration with architects and product owners. And at this moment looking for IT Service Manager.

Now, if this has raised your interest, apply via the below link as soon as possible as we will conduct interviews on an ongoing basis.

Mission

• Execute security assessments
• Be responsible for risk acceptances/mitigations in SNOW
• Be responsible for compliance processes for applications, including service recovery plans and service impact assessments
• Provide and ensure service support and development quality management
• Perform security assessments and facilitate discussions with security architects
• Ensure squad continuously update relevant documentation and manage incidents according to rules

Skills

• University degree in IT or related field
• 3+ years in Service Management leading position
• Experience with Service Now/Service portfolio mappings
• Previous experience in procurement and legal processes
• ITIL experience or certification (ITIL4 is an advantage)
• Experience from enterprise environment
• Motivated, easy going with “can do” attitude
• Thrive in an environment with a high level of empowerment
• Advanced English language skills

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 3600 EUR to 5400 EUR gross EUR/monthly).

Your title in job contract will be IT Service Manager, Senior.

Rimantė Klimavičiūtė