Operations Officer in Customer Care Delivery
Area
Are you curious how a company becomes a Danske Bank customer? Or would like to help companies get the right services. Apply to know more!
You will have an opportunity to look into how customer journey looks like for Norwegian customers and also will have a chance to work with Irish, United Kingdom and Polish clients. The tasks will include accounts opening/closing, implementing customer packages and ensuring online banking (District) is working properly for our customer.
We are looking for a person who is focused on team goals, efficiency, lean culture and close collaboration with colleagues and our stakeholders in Norway and International market.
Depending on your experience and knowledge, we may offer you different seniority of the role.
Mission
- Ensure delivery for Everyday Banking Corporate day-to-day services for a customer
- Solve issues and daily ad-hoc requests to ensure the best possible customer experience
- Closely collaborate with the stakeholders in Norway and International market
- Participation in the process of continuous improvements in daily work (e. g., automation, Lean)
- Take part in various projects and initiatives
Skills
- Work experience in an operational or administrative role would be an advantage
- Orientation to detail, high level of accuracy and quality
- Strong communication and collaboration skills
- Team player and proactive learner
- Upper-intermediate English language skills
We offer:
We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).
Your title in job contract will be Officer - Service Delivery.
