Area

We are looking for You to join our team of six people. You will have an opportunity to be part of a team that provides services in Everyday Banking Individuals, such as foreign currency ordering, cash transfers, account reconciliations, ATM dispute handling, and cash depot monitoring and controlling for the Danish, Finnish, and Northern Ireland markets.

We are looking for a colleague who focuses on efficiency and team goals, seeks to provide high-quality services to our customers, and is engaged in Lean culture.

* Depending on your experience and knowledge, we may offer you a different seniority for the role.

* The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

Mission

• Handle various tasks within cash transactions, foreign currency ordering, ATMs and cash depot monitoring and controlling
• Collaborate with team members, vendors, customers and other departments in the bank
• Solve issues and daily ad-hoc requests to ensure the best possible customer experience
• Communicate with vendors regarding other issues in a written manner
• Participate in the process of continuous improvements in daily work and find the right ways to ensure great quality (Robotics, Lean, etc.)

Skills

• Advanced English language skills
• Higher education
• Motivation and curiosity to explore new ideas
• Critical mindset and flexibility
• Attention to detail and ability to maintain an overview in stressful situations
• Prepared to handle tight deadlines and cope with peak periods
• Motivated and keen to contribute to a friendly work atmosphere

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1400 EUR to 2100 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery.

Judita Ludanavičiūtė