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Join the Fraud Payments Investigation Team in the Financial Crime Prevention Department and oppose the fraudsters together!

Become a member of the Fraud Payments Investigation Team and collaborate on initiatives in Financial Crime Prevention against fraudulent activities!

The engaged, friendly, and initiative team is looking for a new colleague with the ability to deliver high quality and efficiency and also be able to react quickly as the issue occurs.

As a junior specialist, you will mainly focus on ensuring an efficient payment process, investigations, analysis, and decision-making. There is a possibility to grow as a professional in this role and participate in various initiatives.

Please note that this role includes working shifts: 1 week per month working 12:00–21:00 + 1 Saturday or Sunday per month. You will work under a summary working-time regime.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

*Depending on your experience and knowledge, we may offer you a different seniority for the role.

Mission

• Investigate and monitor suspicious online transactions daily
• Decide on payment legitimacy
• Handle other smaller tasks within the team
• Communicate (written and spoken) with different departments at Danske Bank and third parties
• Handle the workflow according to the deadlines

Skills

• Previous operational work experience (in the back office or administrative field)
• Ability to process large volumes of tasks and data, meet deadlines, and cope with peak periods
• Analytical and critical mindset, detail orientation, and ability to learn quickly
• Enthusiastic and positive mindset
• High decision-making skills
• Collaboration and communication skills; ability to work freely and as a team member
• Knowledge or interest in working with payment processes, fraud, or AML areas would be a great advantage
• Upper-Intermediate English skills both written and spoken

We offer:

We will ensure that exact salary offered for you will be based on your qualifications, competencies, professional experience and requirements for the corresponding job function (salary range from 1480 EUR to 2220 EUR gross EUR/monthly).

Your title in job contract will be Officer - Service Delivery Specialist, Associate.