Join our team as a Manager of IT Service Continuity and Resiliency!

Yes, you can! That's our attitude towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and encourage everyone to achieve them – professionally and personally. 

Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to build a local banking champion.

In this role, you will be responsible for developing and implementing strategies to ensure the uninterrupted operation of critical IT services in the face of disruptions and disasters. This role involves creating comprehensive continuity and resiliency plans, enabling coordinated response efforts during incidents to minimize the impact of disruptions on Luminor operations.

What You Will Do:

• Define, manage, and enforce policies, procedures, and standards for IT service continuity and resiliency, ensuring compliance with industry regulations.
• Develop and align IT service continuity and resiliency strategies with Luminor business objectives.
• Support in the execution of business impact analysis to identify critical IT services and define IT Service recovery priorities.
• Regularly assess risks and potential threats to IT Services, develop risk treatment plans, and maintain continuity and disaster recovery plans.
• Test and validate continuity plans regularly to ensure effectiveness.
• Conduct training sessions and awareness programs for IT staff and stakeholders on best practices.
• Ensure all employees understand their roles in IT service continuity events.
• Foster a culture of continuous improvement, innovation, and collaboration within the team through leading by example.

What We Expect: 

• Minimum of 8-10 years of experience in IT, with at least 5 years in a leadership role focused on IT service continuity and resiliency.
• Certification in CobiT, ITIL, and/or other IT process management frameworks, very good understanding of related principles.
• Project management experience and skills.
• Strong understanding of IT infrastructure, systems, and applications and their resiliency mechanisms.
• Good understanding on how Technology supports and enables the business, and the ability to translate business and technology requirements into processes.
• Experience with managing matrix organisations and achieving results with indirect report lines.
• Commitment and a strong will to run a global business (openness to change mindset from local perspective to cross-border).
• Openness to new approaches and alternative means in order to accomplish results despite setbacks.
• Fluent English is required in spoken and written communication.

What We Offer:

• Flexibility. Flexible working hours, remote work and a possibility to work from anywhere in the EU, Iceland, Switzerland and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humor and having fun
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training etc.
• Gross salary. 4400-6200 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the 2nd of May. We are looking for a candidate primarily already located within the Baltics, please apply with your CV in English and PDF format!